Brand New Customer and Carrier Portal Experience

April 29, 2021

Brand New Customer and Carrier Portal Experience


We're incredibly excited to release our brand new Customer and Carrier Portal Experience - designed to take your freight brokerage to the next level.

Version Number


Release Date

April 29, 2021

What's Happening?

With over a year of active development and user feedback, we're incredibly excited to announce our brand new Customer and Carrier Portal experience - rolling out to all FreightPath users soon. We looked at our existing customer and carrier portal, and with feedback from leading freight brokers, identified a series of key capabilities that the next generation of portal technology would need to have for modern freight brokerages. These are:

  • The ability for customers to book shipments directly with their broker through an online portal
  • The ability for customers to view their entire shipment history with their broker
  • The ability to brokers to create a branded online experience for their customers
  • The ability for brokers to provide their carriers with the tech required for real time tracking, shipment management, and driver dispatching FREE OF CHARGE

After a year of careful building, we're proud to show you the next generation of FreightPath Portal Technology - allowing you to take your freight brokerage to the next level and create the Amazon experience for your shippers and carriers. What does this mean?

Take Your Business Digital And Start Accepting Online Orders From Customers

It used to take millions of dollars for you to create a digital brokerage. Now, with FreightPath, it's ridiculously simple and costs you $59.99 a month. FreightPath gives you all the tools to create a platform where customers can book shipments online, request quotes, manage documents, and more without the costs of software development. It's a simple all-in-one way for you to upgrade your freight brokerage.

Give Your Shippers The Amazon Experience Without the Cost

Today, shippers are used to the Amazon experience. They want their loads delivered for lower costs, at faster speeds, and they want to track and trace it all online without having to call your agents. WIth FreightPath, you can provide this experience for as low as $59.99 per month. Your customers can log in securely through an online portal embedded on your website, book shipments, track and trace in real time, download key shipping documentation and receive invoices with ZERO paperwork to deal with.

Best of all, FreightPath also gives you the Shipper CRM features to manage these customers and keep retention high so your book of business is always growing.

Carriers Get FREE TMS, Dispatch and Tracking When They Work WIth FreightPath-Powered Brokers

The biggest challenge to providing real time visibility and carrier tracking isn't technology - it's cost. Most carriers simply don't have the resources to provide the level of tracking, status updates, and dispatch speed your freight brokerage needs to succeed. Instead of relying on your carriers to purchase technology and integrate it with expensive tracking systems, FreightPath gives your carriers access to FREE TMS, tracking and dispatch software when they work with your freight brokerage.

Not only does this guarantee that you get the best tracking and status updates that FreightPath is known for, it creates additional incentive for carriers to work with you instead of other brokers - even if your rates are lower!

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When's It Happening?

The brand new customer and carrier portal will be released to ALL FreightPath users starting mid-April 2021 as part of release 5.131. We'll retain compatibility for existing tracking links as well, so you won't have to worry about migration. If you have any questions about this release or what it means for your FreightPath account, contact us here.

“With FreightPath, the ability to track freight, complete paperwork, and share updates within seconds has become invaluable; not just for my team but for my customers and carriers too.”
Tandricus Thomas, Dispatch My Load
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