Features

Why FreightPath??

December 6, 2024
Summary

Having a high-quality TMS is the most important feature to bring in success in the logistics industry. FreightPath is one of the leading TMS software that allows users to boost operations and lead in a competitive market. This article breaks down the key features of FreightPath TMS.

Author

We live in a society that is driven by technology. Every industry has leading software and technological solutions that appeal to the common pain points in the customer journey. To stand out in this society, software companies need to find a unique spin on what they offer to stand out above other similar technologies. FreightPath, our leading TMS software, does just that. We stand above our competitors by creating software that changes how brokers, dispatchers, and carriers hand out and complete their daily tasks. Our technology is centred around creating a more efficient and user-centric platform that focuses on feedback, time management, and efficiency in the freight journey. Our Transport Management System (TMS) software focuses on boosting profit and customer engagement by providing users with a solid foundation that focuses on load management, track and trace abilities, and document automation. Our platform is designed as a one-stop shop for freight brokers, dispatchers, and carriers.

How does FreightPath stand out in our market?

Our TMS software provides everything a Freight broker, dispatcher, and carrier would need to promptly provide loads and goods to clients. But, we take our software to the next level, providing users with a unique technology that provides the opportunity to execute and involve real-time feedback in the user journey. Combined with our unique survey and analytics software, FreightPath uses AI-driven sentiment analysis, real-time feedback, and NPS validation to gain real insights that will help boost customer satisfaction and optimize performance. Unlike other leading TMS platforms, FreightPath dives into creating a user-centric platform that focuses on providing value-added services to every user on both our platform and mobile app. The powers of real-time feedback and sentiment analysis are set to streamline the process from order entry to the final paperwork so that users can boost their program to ensure long-term growth, success, and profit. The combination of these elements enables our clients to scale and repeat success with the powers of AI-driven technology in our digital world.

How do we do it?

We are providing a unique TMS software that combines the powers of real-time feedback, AI-driven sentiment analysis, track and trace, document automation, and more to boost efficiency, profit, and engagement for our users. Standing above other TMS platforms for the inclusion of feedback and sentiment analysis, FreightPath provided a space for unlimited loads, manageable fees, and optimized performance. Well, how do we do it? The answer is simple: we have pinpointed four major elements of the industry- quote, dispatch, trace and track, and documents- and built leading software to boost efficiency in each sector.

  1. Quote: With our system, you can respond to incoming quotes in a more timely manner. Instead of having to take a customer request and manually filter through carriers to find the best price and fit for the client, our TMS software does it for you. FreightPath TMS will help customers find the best-fit carrier based on their equipment, history, and lane. This action allows brokers to respond to quotes on a quicker basis, which leads to more profit and clients.
  2. Dispatch: Proper communication is a key element to success when it comes to dispatching. Ensuring drivers and carriers have the correct information, documents, and instructions is key to ensuring errors that increase liability, decrease customer trust and potentially lessen profit do not happen. These worries are eliminated with FreightPath TMS. Our dispatch sector is built with the goal of coherent communication between the broker, carrier, and driver. This is achieved with our communication tools, which include our carrier portal, mobile app, and customizable automated documents. The combination of these elements aids in avoiding common communication errors between each party.
  3. Track and Trace: One of the main differentiating factors that FreightPath TMS offers is our ability to increase shipper confidence. By providing real-time visibility, shippers can see who has control over the status and location of the order. FreightPath TMS not only allows you to track and trace your order, but it also gives users control in how they communicate with shippers. This includes flexible options in how they communicate and what information is shared with each party. All communication can be facilitated through the customer care portal provided by FreightPath.
  4. Documents: Prevent payment delay with FreightPath TMS document automation. With this special feature, users can generate, customize, sign and deliver high-quality and professional freight-related documents. These include invoices, bills of lading and rate confirmations, all of which can be shared directly to carriers, shippers and factories through FreightPath. Share via the mobile app or respective portals.

We take each of these elements and mix them with the powers of feedback that result in a niche TMS software that goes the extra mile for freight brokers, carriers, and drivers. FreightPath offers a well-rounded and multi-use TMS software that is set to change how your company functions in the industry.

Drive smarter decisions today with FreightPath.

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“With FreightPath, the ability to track freight, complete paperwork, and share updates within seconds has become invaluable; not just for my team but for my customers and carriers too.”
Tandricus Thomas, Dispatch My Load
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