April 28, 2021
How to setup your new FreightPath TMS and team for success
Congratulations on your new FreightPath TMS! The first step in getting started with booking loads, sending invoices and tracking freight is to correctly setup your FreightPath team. You can do this by first navigating to the settings page using the gear icon in the upper right corner of the app.
This information will be available to your connect carriers and customers both through the customer/carrier portal and documents including the rate confirmation, invoice and bill of lading. Make sure all information is accurate and filled out.
For your logo, we advice using a square high-resolution image of your logo that is at least 256 by 256 pixels. JPEG and PNG formats work best.
In the general tab you will find key information to keep your team on the same page. Make sure the time zone and currency are set correctly - this will be the default for your entire team.
If you have a specific shipment numbering system from an older TMS system or spreadsheet you can choose to use that in FreightPath. Simply specify the number prefix and suffix, along with the starting number for all subsequent shipments.
In the customization settings you'll be able to set additional white labelling options, including a custom header color (for users on the business plan and above) and custom document text for bills of lading, rate confirmations, quotes and terms & conditions.
For the bill of lading, brokers also have the option to display their company information in the "carrier" field. This can be done by toggling "Show broker as carrier on FP bills of lading" on.
The booking section at the bottom can be used to add custom terms and conditions for the customer and carrier portal. Customers and carriers will have to accept this text to continue booking shipments with you.
To invite new users to FreightPath, visit the users tab in the settings. Here you'll be presented with a list of all current users, as well as one for pending invites.
For each user, admin users have the ability to edit details, delete users and reset passwords. Simply click the edit icon for each user to open the user edit page. In the edit page, the name, initials, role, email, phone, reference ID, truck ID (for drivers) and password can be modified.
There are four different default roles available for users in FreightPath - Driver, Standard, Admin and Limited. These have specific permissions in FreightPath and impact billing differently.
To add additional standard or admin users, you will need to have sufficient user seats. For example, if you had 3 driver users, 3 standard users and 2 admin users you would need 5 seats of any FreightPath plan. If you do not have sufficient seats, this can be self managed by visiting the billing tab.