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How to monitor shipments using the dashboard view in FreightPath

January 28, 2021

How to monitor shipments using the dashboard view in FreightPath
Author
Terrence Wang

Terrence Wang

Head of Marketing

Summary

How to use the dashboard view in FreightPath to monitor the status and location of in-transit shipments.

Contents

You can use the dashboard view in FreightPath to monitor the status of your in-transit shipments.

In other words, while a shipment is moving and in the "in-transit" status in FreightPath, it will show on the right-hand side panel with the tracking code (which can be used to dispatch in the FreightPath Mobile App) and the final destination street address.

Hovering your mouse or cursor over each shipment will highlight a location pin on the dashboard map, and will give an expanded popup view showing the last location update, the carrier, the origin location name, and the destination location name. Pressing the shipment will redirect you to the shipment details page for that specific shipment

View when hovering over a shipment

Location pins can be found on the map on the left hand side of the main screen, and can be toggled to show a standard map view or a satellite view. FreightPath updates its maps content automatically through Google Maps. Location markers will only update if the GPS location tracking is enabled through the FreightPath Driver App or by manual GPS updates (i.e. dropped pins) in the shipment details page of the web app.

If part or all of the dashboard is not visible but no error messages are showing, try refreshing the page. If it is still not showing, then please try logging out and logging back in by pressing your initials in the upper right hand corner of the screen.

If there is still nothing or a specific error message shows up, please contact FreightPath Support either via phone, email, or through the chat bubble in the lower right hand corner of the screen. Please remember to leave your name, the specific issue, and the error message displayed if possible. A member of our team will then reach out to you as soon as possible.

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