How to Add Users to FreightPath

May 17, 2021

How to Add Users to FreightPath

Author

Summary

As you set yourself up in FreightPath, it's important to add your users as soon as possible in order to use the features that FreightPath offers to their full potential. FreightPath offers two types of user accounts: admin users and driver users. This article will explain where and how you can add your drivers and your admin users. Disclaimer: this article will discuss the FreightPath web-app and the FreightPath Driver App. The FreightPath web-app is the software that you will see in the screenshots below. The Driver App is the app that the drivers use while in-transit to update the shipment status.

Contents

Where to Begin

On your dashboard, you will notice a Settings button located on the top right hand corner of your screen. Click on this button to enter where you will be able to add your drivers.

View Settings from Dashboard

Once you've entered the settings tab, you can select the Users portal. This is where you can add your office users and your drivers. You will notice the "Invite User" button within the Users tab.

How to Add a New User

Once you've reached the right page in FreightPath by following the steps above, you can begin adding your users. The process is simple: it requires a name, email address, and phone number. Lastly, you must select the user type before sending them an invitation. It is possible to add a user as both an admin and a driver.

Your invitation will be sent to your user via email.

Invite User Pop-Up

After you've Invited a User

Driver

Your driver will receive an invitation link through the email that you entered. The driver should click on the invitation link and complete the sign up process. Once they've created their account, they can download the Driver App and use their login details to login. To emphasize, only once the driver has completed the sign up process can they login to the Driver App. At the time where the driver is signed in to the driver app, their sign up process is complete, and you can begin dispatching.

Admin

Your admin will receive an invitation link through the email that you entered. The admin should click on the invitation link and complete the sign up process. Once they've created their account, their sign up process will be complete and they can begin their work on the FreightPath web-app.

“With FreightPath, the ability to track freight, complete paperwork, and share updates within seconds has become invaluable; not just for my team but for my customers and carriers too.”
Tandricus Thomas, Dispatch My Load
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