Adding Shipper And Consignee To Loads

October 12, 2021

Adding Shipper And Consignee To Loads

Author

Gwenaël Malbec

Gwenaël Malbec

Summary

In this short article, you will find how FreightPath handles with ease those concepts of Pick-Up location or shipper’s address and Drop-Off location (Delivery location) or Consignee’s address.

Contents

Adding Shipper and Consignee to Loads.

As a transportation professional, you know there is rarely a shipment that does not have clear instructions as to where the freight needs to be picked-up and where it needs to be delivered to, exceptions made of cross docking tasks or the specific case of blind shipments that will not be covered here.

In this short article, you will find how FreightPath handles with ease those concepts of Pick-Up location or shipper’s address and Drop-Off location (Delivery location) or Consignee’s address.

We will specifically show you how to:

  • Make sure you select the customer for which you want to make the delivery for
  • Select an existing address or create a new pick-up or drop-off address on the fly
  • Add location specific instructions for Rate Confirmation and dispatch purposes

How To select your customer when creating a shipment in FreightPath?

This step is, without a doubt, the most important one to take when creating a shipment in FreightPath.

After clicking on the +New Shipment button on the top right corner of your screen, you are led to the shipment details tab.

Enter all the critical shipment information, among which, the Customer Field. This field will then allow you to select pre-filled shipper and consignee’s location for your pick-up and drop-off stops.


Pro Tip: Note that in FreightPath, you will always be the Broker as you will have access to the carrier on one hand (even if you are the carrier for this instance) and the customer’s information as part of the FP collaboration portal.

How to select an existing address or create a new pick-up or drop-off address on the fly?

Once the details tab is properly filled with the right shipment information. Navigate to the LOADS tab and click on “Add a new Load”

You will then be prompted to selecting a shipper’s address and then a consignee’s address.

All pre-filled addresses in your book of business will then appear as an option for selection:

Should the desired address not be readily available in the pre-filled list, you can always click on the “+ Create” blue option at the bottom right of the address picker list. This will prompt you to a modal that will allow you to create a new address for the selected customer.



After filling in all the mandatory fields (those with a star beside the name), you can select the “Save this location” box to ensure the address will be saved properly and then click on the “CREATE” button.

Moving forward, this address will populate in the pre-filled list discussed above.

Pro Tip: Note that in FreightPath, during the address creation, the Google address API is leveraged so you can start typing an address in the “Street Address 1” field and the full address will display below to save you more time on data entry. Also, if the business or location is registered with Google, you can also type the business name and city in the “Street Address 1” field and the full address will pre-populate effortlessly.

How to add location specific instructions for Rate Confirmation and dispatch purposes?

For greater clarity in communicating with your carriers and drivers about key instructions that need to be followed at the shipper or at the consignee’s location, FreightPath TMS has allowed you and your team to add stop specific instructions that will be clearly shown on the rate confirmation document (available under the “INVOICES” tab) as well as on the dispatch card available on your driver's phone via the FreightPath driver app.


“With FreightPath, the ability to track freight, complete paperwork, and share updates within seconds has become invaluable; not just for my team but for my customers and carriers too.”
Tandricus Thomas, Dispatch My Load
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