How To Share Load Tracking With Clients Using The FreightPath Customer Portal

Step-by-step guide for sharing load tracking and updates with clients using the customer portal in FreightPath TMS

Before You Start

Sign into FreightPath

Log in at app.freightpath.io or create a new account here if you haven't done so yet.

Hover to the Shipment Page

Once you're logged in, click on the truck icon in the left menu to get to the Shipments page.

Locating Your Shipment

Selecting Shipment from Load Board

Identify the shipment you would like to share with the customer.

Entering the Shipment Portal

Once you have pulled up the shipment, hover over actions and click. Select "Share" from the drop-down options.

Sharing Link with the Customer

Shipment Link

Clicking on "Share" will prompt a small box which will contain the shipment details link for the customer.

Customer Portal

The customer will be able to see details relating the shipment such as, the live location, contact information, and signatures.

What's next?

Create a Free FreightPath Account

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Check out our Help Center

Learn how to get the most out of FreightPath and get answers straight from our community support team.

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Schedule a call with the team

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