Different Shipment Statuses
The FreightPath portal monitors the statuses of your loads to ensure both you and the customer are aware of stage the load.
The first status prompted in the system is the Draft status which is achieved once a new shipment is inputted or registered on the system. This status means that the the load has been registered or inputted into the system, however it has not been dispatched to a driver or tendered to a carrier.
The ACTIONS button on the top right of the shipment details page will allow you to either dispatch or tender the shipment load. Once either is selected, the status will move to the Attempting Booking.
The Attempting Booking status indicates that his load has been registered and has either been dispatched or tendered. However, it has not been acknowledged or accepted yet by either the driver or the carrier.
This status is set in place to differentiate between loads that have been accepted and those that are still pending acceptance.
Once the shipment load has been accepted by either the driver or the carrier, the shipment status will change to Accepted. This will indicate that the load has been seen, reviewed, and accepted by either party.
Once the shipment status changes to In-Transit, this informs all parties that the carrier or driver is on route to the origin destination for pick-up.
Once the shipment is picked-up, the status will remain in In-Transit, however the Shipment Activity section will inform you that the Shipment has been picked up from the shipper.
Once the shipment has been delivered and marked by either the driver or carrier, the status will change to Closed and the color of the final circle will change to a bright green to signal that this load has been completed.
You will also be available to see that the shipment has been completed in the Shipment Activity section on the right bottom corner of the page.
Statuses in the Shipments Tab
In the Shipments Tab, which you can access from the left hand side of the FreightPath Web Portal, you will be able to see the statuses of your shipments. They will be listed on the left most section of the shipment row.
The colors will indicate the current status that the specific load is currently in.
Declined - This means that the load was declined by either the driver or the carrier.
Complete! - This means that the load was completed however a certain delivery stop was cancelled by either the driver or the carrier.
In Transit- This means that the load is currently in transit, either to the shipper or the delivery stop.
Accepted - This means that the load has been dispatched or tendered and has been accepted by either the driver or the carrier.
Attempting- This means that the load has been dispatched or tendered, but has not yet been accepted by either the driver or the carrier.
Draft - The means that the load has been registered but hasn't bee tendered or dispatched yet.
Complete- This means that the load has been completed with no cancellation of delivery stops.